CRM and Helpdesk for IT Service Companies
Run clients, projects, tickets with SLAs, timesheets, contracts and renewals.
Ready on day one
- Opportunities
- Customers
- Support tickets
- Tasks
- Timesheets
- Contracts
- Invoices
- Contract renewal due in 30 days
- Alert managers on new P1 ticket
Questions
Can Genix One work as an IT services CRM?
Yes. Choose IT services during setup and Genix One creates opportunities, customers, support tickets, tasks, timesheets and more, ready to use. You can rename, add or remove anything.
What does the it services workspace include?
7 ready modules, a dashboard, reports, automations such as "Contract renewal due in 30 days" and roles like Engineer.
Can I customise it for my own process?
Yes. Add fields, stages and new modules in plain English or with the visual editor. Every change is previewed first and can be rolled back.